General Guidelines:

• Returns: To initiate a return, please contact our support team with your order number. Items must be in their original, sellable condition.
• Non-Returnable Items: For hygiene reasons, certain items like used water bottles, specialized kitchen tools that have touched food, or wearable fitness accessories cannot be returned.
• Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7–10 business days.
• Shipping: Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged or defective.